Care Coordinator

At Heart of Gold Homecare, our Care Coordinators are the backbone of our care delivery. This vital role combines strong organisational skills with compassionate leadership, ensuring that every client receives personalised, high-quality care tailored to their needs.

What Does a Care Coordinator Do?

As a Care Coordinator, you will:

• Create and Manage Care Plans – Develop personalised care plans in collaboration with clients, families, and healthcare professionals, ensuring every detail meets the client’s individual preferences and needs.
• Schedule and Oversee Carers – Manage rotas and ensure all care visits are covered by the right carers, matching clients with carers whose skills and personalities best suit their requirements.
• Client and Family Liaison – Act as the first point of contact for families, providing reassurance, updates, and addressing any concerns with professionalism and empathy.
• Quality Assurance – Regularly monitor care delivery, conduct spot checks, and ensure that all care meets the highest standards in line with CQC regulations.
• Support and Develop Our Care Team – Provide guidance, training, and ongoing support to carers, fostering a collaborative and compassionate working environment.

What We Look For

We’re seeking individuals who:

• Have experience in care coordination, scheduling, or team management within a care setting.
• Understand the importance of delivering care with compassion, dignity, and respect.
• Are confident communicators with strong organisational skills and attention to detail.
• Are comfortable working in a fast-paced environment, balancing multiple priorities.
• Are passionate about improving the lives of others and committed to delivering outstanding care.

Why Join Heart of Gold Homecare?

• Rewarding Role – You’ll directly impact the lives of our clients and their families.
• Supportive Team – Join a collaborative, friendly environment where your contributions are valued.
• Career Progression – We invest in training and professional development, helping you grow within the organisation.
• Flexible Working Options – We offer flexibility to support a healthy work-life balance.

Ready to take the next step in your career and help shape exceptional care? Join Heart of Gold Homecare today.